Legal
Refund and Cancellation Policy
Last updated: May 2026
This policy applies to coaching contributions paid for the Three Session Shift.
No refunds
100% of every contribution is donated to Oogachaga, Singapore's most established LGBTQ+ counselling and support organisation. Once paid, contributions are treated as charitable donations and are non refundable.
Please only proceed with payment after the chemistry chat, when both sides have agreed the engagement is the right fit.
Reschedules
Reschedules with 24 or more hours' notice incur no fee. Late notice reschedules and no shows are at Alex's discretion and may count as a delivered session.
Questions
Reach out via the contact form if you have any questions about this policy before paying.
Note:This document is a starting template. Before launch, have it reviewed by a Singapore qualified lawyer to ensure it fits Coaching for Good's legal entity and PDPA obligations exactly.